🌟 DecorAndDecor Return Policy 🌟
At DecorAndDecor, your satisfaction is our top priority! 😊 If you're not completely happy with your purchase, our easy return process is here to help you out!
✅ Return Eligibility:
- 📅 Items must be returned within 30 days of delivery.
- 📦 Items should be unused, in original condition, and include all original packaging.
- ⚠️ Damaged, altered, or visibly worn items can't be accepted.
📌 How to Return an Item:
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📦 Pack Your Item:
- Securely pack the item(s) in the original packaging.
- Include all accessories, paperwork, and parts.
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🏷️ Label Your Package:
- Clearly write your order number on the package.
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🚚 Ship Your Return:
- Return to:
📬 DecorAndDecor
UNIT 84 London Industrial Park
Roding Road, E6 6LS
United Kingdom
- 📍 We recommend using a trackable shipping method to ensure safe delivery.
💸 Return Shipping Costs:
- 📮 Customers cover return shipping costs unless there's an error or defect from our side.
- 📨 Use our prepaid label if provided for eligible returns.
💳 Refund Process:
- ✅ Upon receiving your return, we'll inspect the item(s).
- ⏳ Eligible refunds are processed within 3-5 business days.
- 💰 Refunds will go back to the original payment method; processing times may vary.
🔄 Exchanges:
- 🚫 We don't offer direct exchanges for size or colour.
- ♻️ For exchanges, please return the item and place a new order.
⚠️ Damaged or Defective Items:
- 🛑 Received a damaged or defective item? Contact us immediately at 📧 sales@decoranddecor.com.
- 📑 Include your order number and issue details.
- 🚀 We'll swiftly arrange your replacement or refund!
🙋 Need Help?
Questions? Our friendly customer service team is ready to help!
Thanks for choosing DecorAndDecor! 🛍️✨ We appreciate you!