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🌟 DecorAndDecor Return Policy 🌟

At DecorAndDecor, your satisfaction is our top priority! 😊 If you're not completely happy with your purchase, our easy return process is here to help you out!

✅ Return Eligibility:

  • 📅 Items must be returned within 30 days of delivery.
  • 📦 Items should be unused, in original condition, and include all original packaging.
  • ⚠️ Damaged, altered, or visibly worn items can't be accepted.

📌 How to Return an Item:

  1. 📦 Pack Your Item:

    • Securely pack the item(s) in the original packaging.
    • Include all accessories, paperwork, and parts.
  2. 🏷️ Label Your Package:

    • Clearly write your order number on the package.
  3. 🚚 Ship Your Return:

    • Return to:

    📬 DecorAndDecor
    UNIT 84 London Industrial Park
    Roding Road, E6 6LS
    United Kingdom

  • 📍 We recommend using a trackable shipping method to ensure safe delivery.

💸 Return Shipping Costs:

  • 📮 Customers cover return shipping costs unless there's an error or defect from our side.
  • 📨 Use our prepaid label if provided for eligible returns.

💳 Refund Process:

  • ✅ Upon receiving your return, we'll inspect the item(s).
  • ⏳ Eligible refunds are processed within 3-5 business days.
  • 💰 Refunds will go back to the original payment method; processing times may vary.

🔄 Exchanges:

  • 🚫 We don't offer direct exchanges for size or colour.
  • ♻️ For exchanges, please return the item and place a new order.

⚠️ Damaged or Defective Items:

  • 🛑 Received a damaged or defective item? Contact us immediately at 📧 sales@decoranddecor.com.
  • 📑 Include your order number and issue details.
  • 🚀 We'll swiftly arrange your replacement or refund!

🙋 Need Help?

Questions? Our friendly customer service team is ready to help!

📧 sales@decoranddecor.com

Thanks for choosing DecorAndDecor! 🛍️✨ We appreciate you!